Our Values

Independence
We are independent of suppliers and have no hidden agendas. We advise you honestly and act in your best interest. The solutions we develop will suit you perfectly and help you on your way to even better productivity and individual information and document management strategies. Our independence guarantees the best deal you can get both in terms of advice and product.

Value Add

If we cannot add value we will not charge you. The core competence of our company is to improve your information and document management – be it the best technology, the best software or the road to a leaner cost structure – in line with market developments and industry benchmarks. We ensure you have access to the best of breed in each of the business areas you entrust to our advice.

Creativity

The solutions we develop are not typical out-of-the-box offers. Our product is our service. We do not want to sell you any product but our services. Products we suggest reflect the result of our creative thinking not the core of our business. Therefore we are open to every solution which puts you first and gives you the confidence of having received the tailor-made concept you were looking for.

Our Team

As a team, we have a century’s industry experience in the field of printing and reprographics. The unique combination of business skills and life-long experience in our company guarantees the development of professional and creative solutions for you in all matters pertaining to information and document management. We know all the tricks.

Our team leaders reflect a part of this wide range of expertise which we offer you:

Steven Ginsberg is a qualified chartered accountant and has over ten years experience in facilities management with a specific emphasis on the business and financial aspects of printing and central reprographics.

Peter Mack has a legal background and worked for almost ten years in the area of printing and reprographics both in the UK and abroad. With his specialist knowlegde he concentrates on the strategic and operations aspects.

Other members of our team typically focus on specific areas such as offset printing.

We nurture the development of our team to provide the highest standard services. The personal independence of our individual team members mirrors the company philosophy to have no interests in mind but the best suitable solution for our client in independence of any provider of services or hardware. Each individual in our team is proud to be on your side. The mutual support in our team ensures you always get the best professional input of the entire company.

Our Services

Case Study 1
A prominent UK based company which offers engineering services approached us to analyse their managed reprographics operations provided by one of the large suppliers of services and equipment. The project expanded to transform their entire office and printroom fleet into modern and in-sourced operations.

We detected that the reputable service provider charged far above market prices and performed significantly below expectations. Having conducted an extensive audit of their printroom operations, invoicing and a number of national offices we proposed the in-sourcing of the services and the acquisition of new cheaper equipment.

The introduction of a nationwide accessible central printroom which produces high quality work saved substantial amounts on previously outsourced work while the in-sourcing of the printroom created sustainable savings of over 50%. Modern fleet copiers have completed the transformation into an infrastructure which is geared for growth and employs the most suitable equipment and software.

The restructuring exercise has changed many processes within the company: Procurement of paper and offset print, mailroom, production of reprographics material, and the utilisation of office fleet copiers have been positively effected. This involved no job losses but created an immense growth in productivity and customer satisfaction.

Case Study 2
The project management of office moves and the full-service exchange of technologies have become a key motive to employ our services. A medium sized company in the financial investment sector left it to Hyground to arrange the move of print equipment to new offices, the settlement of redundant machines and the acquisition of new more suitable and technologically advanced and much cheaper units for their new operations.

In close cooperation with the manager in charge of the move and the IT department we selected new equipment with the client who viewed samples and quotes, obtained the settlement for redundant machines and organised the re-siting of useful machines. The installation of new machines and the re-sited units was managed and the client was able immediately to operate from their new premises. The entire move was achieved in one weekend.

Case Study 3
Smaller companies are regularly neglected by the big suppliers of copying hardware. We treat each and every client as a key account. An firm of accountants approached us and asked for our advice on a quote they received on a new copier. The sales rep of a major equipment supplier who dealt with the client for the past ten years and who was only seen when the lease came up for renewal, tried to sell a rather large colour copier to the client.

The analysis of paper consumption and copy volume resulted in a significant potential for savings and restructuring. Not only did the accountants have the wrong copying equipment - both current and quoted - but their costs were far above the benchmarked standard. This applied to a) the lease charges in terms of capital and interest, b) the copy charges, c) the paper expenses and d) laser printing.

We developed a comprehensive document management strategy which involved the migration of printing from laser printers to a new networked multifunctional hybrid copier which allows controlled colour printing. The client was able to get the best copier to suit his requirements at lower copy and lease charges, removed several laser printers and saved almost 30% on office paper.

Case Study 4
A multi-billion pound provider of facilities management services decided to establish printing and reprographics as part of their service offering. We were tasked create an intranet based tool which harnesses the relevant market and company knowledge in this field of business. We initiated a project which involved our team and several individuals who previously worked independently of each other within this large organisation.

Bringing them together created a massive effect. Not only did it help to support the intranet project but started a host of follow-on projects to improve on the technologies used in the company, the comparison and renegotiation of pricing with suppliers and the eventual company strategy to offer more reprographics services to external clients. The intranet tool managed by our team member served as a centre to coordinate all efforts for business improvements.

The new reprographics centre identifies measures to improve printing and reprographics activities at external clients, continously advises on internal related questions and restructuring projects, runs team seminars training existing and new colleagues and collates market and industry information for the perusal of all interested parties within the company. The client has so established a unique new service offering which enhances their oppoertunity to win new and retain existing customers.